If you feel a virtual discussion is starting to turn sour, pick up the phone, or if possible, meet face-to-face.

Virtual back and forth can easily be misinterpreted, go off the rails, and escalate in the wrong direction, so if you have the opportunity, speaking directly is the way to go.

The nuance of listening to another person's voice; the language they use, the speed they talk, the tone and pitch they use; all provide clues and benefits in terms of understanding what the other person is saying, and more importantly, how they are feeling.

Developing good communication skills and being able to talk to people from all walks of life takes practice, and you'll stumble and skin your knees from time to time; but the upside, and real connections that talking delivers, are 100% worth it.

Cheers, Garrick

Reach me at garrick@garrickjackson.com

I doubt many things I see online.

With AI, CG, and deep fakes proliferating, anything fringy, radical, or provocative needs to be taken with a grain of salt, in my humble opinion.

It's super easy to be drawn in and triggered on any number of topics.

Maintain a degree of scepticism; look behind the veil; and proactively search for contrarian viewpoints to ensure you're not locked in your own echo chamber...

Physical activity, family, friends, surfing, hobbies, phone calls, and real face-to-face interactions with customers, prospects, and your network have always been valuable: and are more important now, than ever.

Focus on 'real', 'quality', and 'value'.

Don't abandon technology - it's amazing, useful, and entertaining - but real relationships; real communication; and real interactions are hugely valuable and are worth retaining as part of your approach to business and life.

Cheers, Garrick

Reach me at garrick@garrickjackson.com

If communications are turning sour, pick up the phone...

Keeping it real in business...